Privacy Policy
INFORMATION WE COLLECT
In general, you can visit the Little Lady without telling us who you are or revealing any personally identifiable information. You can, however, also register at our website which enables us to contact you by email, text messages/RCS messages, or WhatsApp messaging on your mobile phone to inform you about our products or respond to your comments or queries. As part of the registration process, we collect and store your personal information that you may choose to provide us with, such as your name, email address, mobile phone number, and date of birth.
The technology that we use also allows us to collect aggregate information that does not identify you personally but lets us know your technology usage like the Uniform Resource Locater, Internet Protocol address, your operating system and browser type, etc. We may collect, compile, store, publish, promote, report, or otherwise disclose or use any such aggregate information which does not personally identify you. If any such aggregate information is correlated to you, it will be protected like any other personally identifiable information as described under this Privacy Policy.
Credit Card, Debit Card, and Banking Information
Little Lady does not collect or store Credit Card or Debit Card or banking information. Such information may be provided by you during the purchase transaction. However, this data does not come to Little Lady Online. It is directly transmitted through the payment gateway provider to the payment network or bank. No information is stored by Little Lady Online.
Data Hosting
The website is hosted with third-party data hosting specialists. Information collected is kept on servers owned and managed by data hosting companies, which may be in India or overseas, including the United States of America. The companies being used by Little Lady are PCI compliant and have data security processes in place. However, Little Lady is not liable for any data theft or breach of security at the data centers hosting the website and holding consumer data.
HOW WE USE YOUR PERSONALLY IDENTIFIABLE INFORMATION
Marketing Emails
The information you have chosen to provide may be used by Little Lady to create and deliver to you emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips, or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email or edit your information and consent to receive email and other communication in the ‘Profile’ section for registered users.
Text Messages/WhatsApp
If you have chosen to leave your mobile phone number on Little Lady , you may receive text message/SMS alerts/WhatsApp messages containing product and event information, cosmetics tips, or promotions on your mobile phone. Please note that Little Lady will never send you any unsolicited text message on your mobile phone. Little Lady does not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and airtime, as well as any other standard applicable rates charged by your mobile service provider.
Telephone Calls
If you have chosen to leave your mobile phone number or landline number on Little Lady , you may receive phone calls containing product and event information, cosmetics tips, or promotions on your mobile phone or landline phone.
Communications to Serve You
If you have chosen to provide us with your contact information, we may provide you with service-related announcements by any means, including email, concerning the website or contact you regarding your customer service requests or questions. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns, and to provide the high level of customer service that Little Lady offers its customers.
Customized Service
We may use your personal information you have chosen to give us to provide you with customized service and use of our website. For example, we may suggest products that would be of particular interest to you. Such customised information may be conveyed to you by way of emails or text messages/sms and phone calls.
Special Events, Questionnaires and Surveys
On occasion, Little Lady may sponsor special events (such as contests, promotions or other offerings), questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating. To the extent any special event, questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy and the purposes it sets forth.
TECHNOLOGIES THAT ALLOW US TO CUSTOMISE YOUR EXPERIENCE ON LITTLE LADY
We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locater (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customize your experience on our website. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information such as whether you have visited Little Lady before. They also may enable you to save your preferences. Each technology is explained below.
Cookies
Browser Cookies are bits of text that are placed on your computer’s hard drive when you visit our website. Flash Cookies are similar to Browser Cookies except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive. You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, Cookies. If you reject our Cookies or opt-out of the use of cookies, you may still use this website, but you may be limited in the use of some of its features.
HOW WE PROTECT PERSONAL INFORMATION
We maintain reasonable safeguards for this website to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on Little Lady. If you have any questions about security at our Site, you can email us at contact@littlelady.in.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent but may use it for our internal study and analysis purposes such as consumer behavior, your preferences, popularity of the Website, etc. We understand clearly that you and Your Information is one of our most important assets. We store and process Your Information on computers/ mobile device that are protected by physical as well as technological security devices. Of course, data transmission over the internet is inherently insecure, and we do not warrant / guarantee the security of data sent over the internet. We keep Your Information on record and facilitate its availability to you as and when applicable. We use third parties to verify and certify our privacy principles. If you object to Your Information being transferred or used in this way, please do not use the Website.
UPDATES TO OUR PRIVACY POLICY
We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. We suggest that you periodically consult this Privacy Policy. Please find the effective date of the Privacy Policy at the top of this page.
COMMENTS
We have taken great efforts to ensure that your visit to Little Lady is an excellent and fruitful one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by email at contact@littlelady.in.